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> Use this file to discover available pages before exploring further.
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# How to connect a Mailgun account to MailReach

# Step 1 : Find your SMTP credentials

1. Go to your MailGun account
2. Click on **Sending** on the left-hand side of your Mailgun dashboard and select Domains.
3. Select your desired domain.
5. Click on **Domain Settings**, then click on the **SMTP credentials** tab.
6. Click on **Reset password** to get your SMTP password
7. Click on **Copy** on the notification to get your password
8. Congrats, you have your SMTP credentials :)

![](https://storage.crisp.chat/users/helpdesk/website/4b195c5731d1d400/screenshot-2021-02-25-at-14152_sp1hly.png)

# Step 2 : Find your IMAP credentials

|| MailReach needs you to connect with IMAP to generate meaningful conversations, put the replies in threads and hide MailReach emails from your inbox. 

Your IMAP information are the credentials of **the inbox where the replies of your recipients land**. 

##### If you have no inbox where you receive the replies of your recipients :

You can create a Google or Office 365 inbox and use it to connect with IMAP. 

1. Create a Gmail / Google Workspace or Office 365 account
2. Adjust the settings of the account to be able to connect it as IMAP to MailReach

* For a Gmail / G Workspace inbox, create an App password for MailReach like explained here : [Gmail / Google Workspace settings](/en/article/how-to-connect-a-gmail-google-workspace-account-to-mailreach-with-an-app-password-ulwj00/)
* For an Office 365 account, use the settings here : [Office 365 settings](/en/article/how-to-connect-an-office-365-account-to-mailreach-1jya3ru/)


3. Go back to MailReach. In the Mailgun connection form, enter the connection infos as following for IMAP :

For Gmail / Google Workspace
* host : imap.gmail.com
* port : 993
* IMAP username : your Gmail address
* IMAP password : the App password generated for MailReach earlier.

For Outlook / Office 365
* host : imap-mail.outlook.com
* port : 993
* IMAP username : your Outlook address
* IMAP password : your Outlook password


# Step 3 : On MailReach, enter your SMTP and IMAP credentials and sign in

It should work. If not please ping us in the chat :)
