> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.mailreach.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to connect an Office 365 account to MailReach

||| This connecting method is no longer supported. [Please check our guide - How to allow user consent for Microsoft / Outlook / Office 365 - Need admin approval](https://help.mailreach.co/en/article/how-to-allow-user-consent-for-microsoft-outlook-office-365-need-admin-approval-pcgpip/)

# Step 1 : Log in to Office 365 and go to the admin center page

Click on the grid on the top left corner and choose **Admin**.


![](https://storage.crisp.chat/users/helpdesk/website/4b195c5731d1d400/untitled-design-60_t4bwo1.png)

# Step 2 : On the left menu, go to Azure Active Directory

1. On the left menu, click on **Show all**
2. Scroll down a bit and click on **Azure Active Directory**

![](https://storage.crisp.chat/users/helpdesk/website/4b195c5731d1d400/mydomainco-2_1ur3hxb.png)

3. You land on a new page, click on **Azure Active Directory** on the left menu
4. A new menu appears, scroll down and click on **Properties**


![](https://storage.crisp.chat/users/helpdesk/website/4b195c5731d1d400/mydomainco-3_gjeo5g.png)


# Step 3 : Disable security defaults

1. On the bottom, click on **Manage Security Defaults** 
2. Select **No** within the right hand slider window
3. Save

![](https://storage.crisp.chat/users/helpdesk/website/4b195c5731d1d400/mydomainco-1_8na708.png)

# Step 4 : Go to the email settings of the email account you want to connect

On the left menu, click on **Users** > **Active Users**. Choose the account you want to connect by clicking on it, you should see a flyout coming from the right, click on **Mail** > **Manage Email Apps**


![](https://storage.crisp.chat/users/helpdesk/website/4b195c5731d1d400/untitled-design-62_1n4qkpf.png)

# Step 5 : Make sure Authenticated SMTP is activated

On the new flyout on the right, make sure Authenticated SMTP is checked like on the screenshot below. Then **click on Save Changes**. You should see a confirmation message highlighted in green telling you the infos have been updated. 


![](https://storage.crisp.chat/users/helpdesk/website/4b195c5731d1d400/untitled-design-67_18gr2hj.png)

# Step 6 : Wait one hour max and try connecting your account to MailReach

Once you completed the previous steps, it can sometimes take up to 1 hour for your changes to propagate. 10 minutes is usually the minimum. 

Once you've waited enough time, you can try to connect your email account to MailReach using your credentials.