Intro

To connect and warm a SendGrid email to MailReach :

You have to connect the SendGrid SMTP (Step2) by entering your SendGrid API key.
AND you need to connect an inbox (= IMAP / Step3) where you'll receive the replies of the email warming activity. This inbox (IMAP) is where you receive the replies of your SendGrid emails.
If you have all the information : it should take 3 minutes.

Step 1 : On MailReach, fill in the first fields

Sender First Name : the first name of your SendGrid sending address
Sender First Name : the last name of your SendGrid sending address
Email address to warm : you get it, your SendGrid sending address

Step 2 : Find your SendGrid API key

Navigate to Settings on the left navigation bar, and then select API Keys.
Click Create API Key.
Give your API key a name.
Select Restricted Access
Give full access to "Mail Send"
Copy the API key
Go back on MailReach and paste it in the field "SendGrid API key"

Step 3 : Enter your IMAP credentials (the inbox where the replies of your SendGrid emails land)

MailReach needs you to connect an inbox (= IMAP) to generate meaningful conversations, put the replies in threads and hide MailReach emails from your inbox.
Your IMAP information are the credentials of the inbox where the replies from your recipients land.

For example, if you send email campaigns using SendGrid, on which inbox do you receive the replies from your recipients to your SendGrid address?

If that's a Gmail, you'd need to enter the details of this Gmail inbox in the IMAP fields. Same for Outlook / Office 365. It could be another, it depends on what you prefer using.

1. If you don't have yet any inbox to receive the replies of your recipients : you can create a Google or Office 365 inbox and use it to connect with IMAP. We recommend Gmail as it's easier to set up.

2. In all cases, you have to adjust the settings of the mailbox to be able to connect it as IMAP to MailReach :

For a Gmail / Google Workspace inbox, you need to create an App Password. To do so, please follow the first 3 steps of this guide : Connect a Gmail / Google Workspace to MailReach with an App Password
For an Office 365 account, use the settings here : Office 365 settings
For any other IMAP / inbox type : it depends of your inbox provider. You need to check directly with them to get the IMAP credentials needed.

3. Go back to MailReach. Enter the information as following for IMAP :

For a Gmail / Google Workspace inbox :
IMAP host : imap.gmail.com
Port : 993
IMAP username : your Gmail inbox address
IMAP password : the App Password generated for MailReach (in the previous section). NOT the password of the Gmail account.

For a Outlook / Office 365 inbox :
IMAP host : imap-mail.outlook.com
Port : 993
IMAP username : your Outlook address
IMAP password : your Outlook password

For any other IMAP / inbox type :
Get the details from your inbox provider.

Step 3 : On MailReach, fill in the connection form and sign in

It should work. If not please ping us in the chat

Updated on: 18/09/2023